Exchange and Return Policy

You have 7 days from the date of purchase to exchange or return items.

The exchange or return process require two simple steps:

In case of returning 1+1 or 2+1 items, or discount on the second piece returns, the whole set of products must be returned.
In the case of returning offer items: the entire range of offer must be returned in its value at the time of the offer.
Purchase invoice is necessary for return services, within 7 days from the date of purchase.
Items must be in their original condition unchanged (such as color change or damages).
If you return a product for a refund, we will deduct the number of points collected from your Nuhdeek account.
If the order is cancelled before delivery, full amount charges along with any delivery fees applied will be refunded and will be automatically transferred to your card and will reflect within 7-14 business days.
Cases where product returns are not accepted:

If the barcode is removed or cleared (for pharmaceuticals only).
Items that require special storage conditions such as refrigerator medicines and baby food.
Products supplied by health insurance.
Maternity clothing for public health purposes.